Case Study Walk From Britomart Transport Centre On...

About 25 minutes’ walk from Britomart Transport Centre to Karangahape Road, A well-known clinic is located and guided by General Practitioner Dr. Sulochana Chand who has been practising her expertise for 35 years now. Her clinic was established in 1993 and is continuously providing excellent care to Auckland City’s diverse population. The clinic is also supported with two Medical Receptionists to help the Doctor run the daily processes smoothly. Though already 35 years in the service, Dr. Chand believes in the saying, â€Å"learning is a continuous process† and so Dr. Chand together with her staff, continues to nurture and develop their knowledge and skills to improve their service to the people and to do that, the whole clinic must regularly comply to the standards of their corresponding ACO (Chand, S. 2015, May 16, 2015). K’Road Medical Centre is a member of one of the largest Accountable Care Organisation (ACO) named ProCare. Just like CityMed, which is one of the largest private clinic in Auckland Central, also a member and complies with the standards of ProCare (CityMed Ltd, 2015). Though both clinics are under one Accountable Care Organisation, the quality of healthcare that Dr. Chand is giving to her patients has a more personal and caring approach since she has been in the community for a very long time, dealing with her patients is easy and the patients feel comfortable with the doctor as well (Chand, S. 2015, May 16, 2015). ProCare is New Zealand s most respected